Where can I find my CARD ID?

You will need to provide your Card ID when creating your account and for each exchange with the Pluxee team. 

  • If you have a physical card: the CARD ID is written on the back of your card and begins with LUX. 
  • If you have a virtual card: in the PDF document attached to the e-mail entitled “Pluxee virtual card: your Card ID” received when finalizing the creation of your virtual card. 

To create your account on the Pluxee mobile application, you only need to enter the last 8 digits.