Services status

Live status of Pluxee Luxembourg services

    Payment systems

    Current status

    🟢 There are currently no problems with our payment systems

    Latest incidents

    😊 No recent incidents (in the past 7 days) to report. 

    Have you encountered an incident that doesn't appear on this page? Contact us to report it at payments.lu@pluxeegroup.com

    Customer extranet

    Current status

    🟢 There are currently no problems with our customer extranet.

    Latest incidents

    Start of incident End of incident Impact Description

    01/04/2025 - 10:30

    01/04/2025 - 11:30

    🟡

    Problems authenticating to Pluxee customer extranet

    Have you encountered an incident that doesn't appear on this page? Contact us to report it at orders.lu@pluxeegroup.com

    Mobile application

    Current status

    🟢 There are currently no problems with our mobile application.

    Latest incidents

    Start of incident End of incident Impact Description

    27/03/2025

    28/03/2025

    🟡

    Incorrect synchronisation of transactions and/or balance

    01/04/2025 - 10:30

    01/04/2025 - 11:30

    🟡

    Problems authenticating to Pluxee app and portal

    Have you encountered an incident that doesn't appear on this page? Contact us to report it at consumers.lu@pluxeegroup.com