Pluxee Lunch card
Open up a world of opportunities for your employees with our 100% digital version of lunch vouchers!
Give more to your employees with the Pluxee Lunch card
For more than 30 years, we've been working with you, providing human resources advice to increase employee engagement and motivation.
Thanks to the Pluxee Lunch card, you can leverage an essential lever to improve employee satisfaction! You enhance their purchasing power and give them access to a world of opportunities at one of Luxembourg's largest merchant network.
Easy to deploy, this solution comes with top-quality user support and a dedicated mobile application, giving you peace of mind.
Offer more!
More purchasing power
The use of lunch vouchers, thanks to the Pluxee Lunch card, improves the purchasing power of every employee. This benefit in kind is exempt from social security charges. The employee therefore gets better value for money. For the employer, the expense is fully deductible. A win-win situation!
Up to 15 euros extra per day
With the Pluxee Lunch card, each employee is entitled to receive up to 15 euros per day worked, which they can accumulate and spend whenever they wish on food purchases at our large network of over 2,000 merchants in Luxembourg. It's simple: the Pluxee card works just like a traditional payment card.
And many more opportunities
In addition to the benefits provided by the regulatory framework, Pluxee lets you offer your employees even more. Thanks to their card, they will also be able to access a wide range of exclusive commercial offers from our merchant partners, as well as unique events.
Managing lunch vouchers has never been easier
Looking for simplicity? The Pluxee card makes it easier for your employees to access the benefits to which they are entitled, and for you to manage your HR. So you can focus on what really matters.
Order and reload your cards directly online
Place your orders directly online, in just a few clicks, via your customer space or by filling in our Excel template. The cards are sent directly to the employer's address. The PIN code is also sent to the same address, via a separate communication for added security.
Card provisioning is automatic
Lunch voucher credits are automatically loaded onto your employees' cards after each order on the date you choose when placing the order. No need to distribute lunch vouchers every month.
Reliable service and responsive support
With Pluxee, you can be sure that every employee can take full advantage of all its benefits, on time. Our local, multilingual support team, based in Luxembourg, answers all user queries, giving you peace of mind.
Information about meal vouchers
Advantages of the Pluxee Lunch card
- INCREASE THE PURCHASING POWER OF YOUR EMPLOYEES
Up to €2,659.60 net per employee per year (or €15 per day worked) ; Non-taxable in the hands of the beneficiary - NO EXTRA-COSTS FOR YOUR COMPANY
Deductible for the company and exempt from social charges. This solution is applicable for all companies, starting one employee. - REINFORCE YOUR COMPANY'S IMAGE
The lunch voucher is your employee's favourite fringe benefit in Luxembourg. It will allow you to attract talents, improve the quality of life of your employees, motivate and retain them. - THE ASSURANCE OF THE WIDEST NETWORK OF ACCEPTANCE
Access to more than 2,000 acceptance points throughout Luxembourg with the Pluxee Lunch card
Meal vouchers legislation
- CONDITIONS OF ALLOCATION
Lunch vouchers are exempt from social contributions and personal income tax provided the following conditions are met: mandatory employee participation of €2.80 and maximum employer participation of €12.20 (maximum face value of €15).
Lunch vouchers may not be used to replace salary or any other benefit. - TERMS OF USE
Pluxee Lunch card can be used for a meal or to buy ready-to-eat foodstuffs in an extensive network of restaurants and supermarkets in the Grand Duchy of Luxembourg.
Employer/employee participation
The employee’s mandatory portion is €2.80. That of the employer is a maximum of €12.20. However there are two systems for allocation of lunch vouchers. Look at the adjacent example, for a Pluxee Lunch voucher of €15.00.
|
€ |
With employee participation |
Without employee participation |
||
|
Employee |
Employer |
Employee |
Employer |
|
|
Quote-part |
2.8 (*) |
12.20 |
0 |
15.00 |
|
Taxation |
0 |
0 |
2,8 (**) |
0 |
|
Deductibility |
/ |
12.20 |
/ |
15.00 |
|
Social costs |
0 |
0 |
0 |
0 |
* Deducted from net salary
** Added to gross taxable salary
Would you like to give a little extra to your employees?
Discover the Pluxee gift voucher!
To celebrate successes, work anniversaries or simply thank a colleague, give them a Pluxee gift voucher. It's easy and effective.
Decide on the amount of the voucher you wish to grant.
Contact our team to order your Pluxee Gift cards. With a Pluxee Gift card, your employee will be able to treat themselves in the store of their choice in our partner network.
A question? The answer is here!
How can I order the Pluxee Lunch card for my employees?
Once your customer account for the Pluxee Lunch card has been created, you can place your orders:
- online on the client extranet
- by filling the Excel template and sending it by email at orders.lu@pluxeegroup.com
If you have any question, our local team is at your disposal : +352 28 76 15 00.
What is the maximum face value of Lunch vouchers?
The maximum amount deductible is €15. This amount was set by the Grand Ducal Regulation of 25 September 2023 amending the Grand-Ducal regulation of 29 December 1986 implementing article 115, number 21 of the law on income tax. Pluxee can print Lunch vouchers with higher values, but in such case the difference is taxable as salary!
What portion has to be paid by the employee? And by the employer?
|
€ |
With employee participation |
Without employee participation |
||
|
Employee |
Employer |
Employee |
Employer |
|
|
Quote-part |
2.8 (*) |
12.20 |
0 |
15.00 |
|
Taxation |
0 |
0 |
2,8 (**) |
0 |
|
Deductibility |
/ |
12.20 |
/ |
15.00 |
|
Social costs |
0 |
0 |
0 |
0 |
If an employee has an issue with his/her card (lost, damaged, forgot PIN, etc.) what must be done?
In the Pluxee App, consumers can temporarily suspend their card.
To definitely block their card in case of theft, damaged or loss, they should contact our consumer service by email at consumers.lu@pluxeegroup.com or by calling us at (+352) 28 76 15 00 from Monday to Friday from 9am to 5:30pm and selecting option 2 (cardholder).
The same applies for any enquiries PIN related.
Should I control the daily spending limit for consumers?
No, this control is done directly and automatically by Pluxee. If a consumer tries to exceed their daily limit, the transaction will be rejected. Depending on the terminal, it may indicate "insufficient balance" as the reason.